Returns & Exchanges
At Awaken, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe reflects your true self with the perfect fit and style.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until we confirm your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing