Returns & Exchanges

At Awaken, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe reflects your true self with the perfect fit and style.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until we confirm your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing