Frequently Asked Questions

Everything you need to know about shopping with Awaken.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you restock items that are sold out?

Many of our core pieces are restocked seasonally. We recommend signing up for back-in-stock notifications on the specific product page to be alerted immediately.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay and Klarna.

Are your materials sustainably sourced?

At Awaken, we prioritize ethical manufacturing and use organic cotton and recycled polyesters in over 80% of our seasonal collections.